Consumers 'need more protection from energy firms' poor service'

Citizens Advice urges action after small supplier generates record complaintsRecord levels of complaints against a small energy supplier have prompted the consumer watchdog to call for stronger regulation to protect households from poor customer service.The plea by Citizens Advice came as the group published a customer service league table of energy companies that ranked Iresa, which was the cheapest on the market, as the UK's worst. Continue reading...